Responsible Gaming

Gaming Should Be Entertainment

At Blue Mango Birmingham, we want you to enjoy Mecca Bingo responsibly. Gambling should only ever be viewed as entertainment, not as a way to earn money or solve financial problems. It's important to play within your means and never gamble more than you can afford to lose.

Age Verification

In the United Kingdom, you must be at least 18 years of age to participate in gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, you must not use our services or access gambling platforms.

Warning Signs of Problem Gambling

Be honest with yourself. If you recognise any of the following signs, you may have a gambling problem:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to recover money lost
• Hiding your gambling activity from family or friends
• Neglecting work, school, or family responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Increasing the amount you gamble to get the same level of excitement
• Lying about the time or money spent gambling
• Borrowing money to gamble or pay gambling debts
• Experiencing mood swings or depression related to gambling
• Unsuccessful attempts to cut back or stop gambling

Self-Help Tools & Controls

Most reputable gaming platforms, including those hosting Mecca Bingo, offer tools to help you manage your gambling:

• Deposit Limits: Set a maximum amount you're willing to deposit in a given period
• Loss Limits: Cap the maximum amount you're willing to lose
• Session Time Limits: Set reminders to take breaks during play
• Reality Checks: Receive periodic pop-up notifications about your time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms

We encourage you to use these tools. Speak to your gaming provider about activating any of these features on your account.

Support & Help Organizations

If you're struggling with gambling, support is available. Please reach out to one of these organisations:

United Kingdom

• GamCare – Free, confidential support and counselling
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, 24/7)
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk
  Allows you to self-exclude from all UK-licensed gambling operators
• National Gambling Treatment Service (NGTS)
  NHS-funded treatment and support available across England

Other Countries

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Telefonberatung: 0800-1 37 27 00

Need Help? Reach Out Today

If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in asking for support—professional help is available and can make a real difference.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for confidential advice and support.

Remember: Gaming is meant to be fun. If it stops being fun, it's time to seek help.